Frequently Asked Questions
Page 2

Our event starts on Friday with the opening ceremony at about 6pm. At around 7pm the exclusive cocktail party for Alumni ticket holders begins, and at around 8pm the fun, games and a disco starts in the main hall.

Saturday kicks off at 10am with guest talks and photos with the stars. The autograph sessions are scheduled for the afternoon. The evening continues with a fancy dress competition and the disco.

Sunday follows the same as Saturday during the day, with the closing ceremony late afternoon. Our final evening of fun, games and disco starts around 7pm.

These timings as intended as a guide only.

A full schedule will be provided in the convention pack issued at the registration desk when you arrive.

SFB Events Ltd reserves the right to change the programme as and when necessary.

All ticket holders will be given the opportunity to take part in the autograph sessions. We organise which days session you should attend and this is shown on your registration badge. If you have an urgent and unavoidable need to change your day of signing please visit the Registration Desk.

Standard Policy (applies unless otherwise stated):

• Autograph cost guide £10-£20 each
• Each guest will sign your convention booklet free of charge when a photograph is purchased, otherwise a fee of £5 will apply.

A maximum limit of 5 items per guest may be imposed if time is limited. Bags and other non-essential personal items are discouraged. No cameras, including mobile phone cameras, are to be used in the autograph room.

SFB Events Ltd. reserves the right to change these
prices and terms as necessary.

You may bring your own pictures to the autograph sessions, but please keep in mind that copied or fake pictures are not licensed and the actors are not allowed to sign them for legal reasons. However photos taken of you and the actor at another convention may be signed, as the photographer (you or a friend) hold the copyright

1. The scheme is only available to those who have booked at or before the previous Reunion event.
2. Day tickets are not included in the scheme. They must be paid for in full.
3. A non-refundable deposit of £30 per ticket is required to secure the booking.
4. Refunds are not permitted, however if you let us know at least one month before the event you may be able to transfer the balance (minus deposit payments) to the next Reunion event.
5. You must have at least half the amount paid within 6 months, and full payment must be received by one month before the event at the latest.
6. Failure to pay the full balance in time will result in the loss of your tickets and any money paid.
7. Post-dated cheques are NOT acceptable forms of payment.
8. All payments must be made in Pounds Sterling (£). Cheques, postal orders, credit/debit cards and Paypal accepted.
9. Cheque's should be made payable to SF Ball Ltd. and sent to Flat 3 Blighwood, 57 Surrey Road, Poole, Dorset BH12 1HF.
10. Paypal payments may be sent to salessfball.com quoting your name(s) and badge number(s).
11. In the event of a Cheque being returned unpaid by the bank we will charge an £8 administration fee to cover our costs. This charge and all outstanding money must be paid in full before admission to the event will be permitted.
12. If rooms are available at the hotel we can reserve a room on your behalf. Should there be no rooms available you will be notified. It will then be your responsibility to arrange your own accommodation. We cannot be held responsible for any hotel expenses incurred by attendee. The hotel will be supplied with your name and address. Hotel fees will be payable at the event. DO NOT SEND US ANY HOTEL FEES.
13. IMPORTANT NOTE: By making your booking and paying your deposit you are entering into a legally-binding contract. You are expected to pay the remainder of the balance in good time, with the final date for full payment one month before the event.
14. Any misuse of the scheme may result in you being prevented from using the scheme for future events.

On both days there will an opportunity to have your photo taken with the stars. Tickets are strictly limited and sold on a first come first served basis, at a cost of around £10-20 per guest. Guest autograph is included in the price of the photograph.

Please note that it may take some time for our photographers to print the photos, so ensure you allow plenty of time.

During the weekend you will have the opportunity to pre-register for Full Weekend or Alumni tickets for next years event. If you choose to do so and pay in full you will get your ticket at the discounted price. To reserve a ticket you must pay a minimum non-refundable deposit of £30 for each ticket you require. Payment at the event can be made by cash, cheque or credit card.

Alumni Tickets are subject to availability.

NOTE: By making your booking and paying your deposit you are entering into a legally–binding contract. You are expected to pay the remainder of the balance in good time, with the final date for full payment one month before the event.

There is a fancy dress competition on Saturday. We encourage you to dress up and prizes are awarded for the best child and best adult costume as judged by our guest stars. Remember each years event is themed, we spend ages choosing a theme that gives you plenty of scope for imaginative costumes.

What you wear is entirely up to you, however we have a few ground rules:

• You should dress up for the Alumni Ticket Friday cocktail party, but as long as you look smart that is fine. Sci-Fi costumes are also permitted.
• The Saturday evening is traditionally when many people dress up, either in fancy dress or a Ball gown / Dinner Jacket. Again, any smart wear is fine if you prefer. No trainers or sportswear (unless part of fancy dress!).

Basically, this event is for you to enjoy, so don't feel pressured... just go with what you are comfortable with. To get a better picture, why not take a look at the galleries under Past Events on the website. This has plenty of pictures to give you a better idea.